maps.capitalone.com/locator is the page within the Capital One Bank site where you can get assistance in locating Capital One Bank brick and mortar branches, as well as ATMs where you can transact with the bank. The folks at Capital One Bank are probably cognizant of the fact that there are limitations to the sorts of transactions that can be carried out online. There are, similarly limitations to the transactions that can be carried out on mobile banking platforms. True, Capital One Bank has superb mobile and Internet banking platforms. But there are a few things that you really have to visit a brick and mortar branch to do. There are also things that you really need to visit an ATM to do. Against that background, it is only right that they would provide an ATM/Branch locator feature on their website.
How the Capital One Bank Branch Locator Works
To make use of the Capital One Bank Branch locator, you need to first access the page through which this feature is served. As mentioned, the page in question is maps.capitalone.com/locator. You can access this page by clicking, from any page (including the home page at www.capitalone.com), on the link right at the top which is labeled ‘find a bank branch/ATM.’
Once you are at maps.capitalone.com/locator, you specify, by clicking on the appropriate radio box, whether you want to find a branch or an ATM. In each case, you specify where you are searching from, by entering the zip code or your address. Finally, you click on the ‘find locations’ button, in order to initiate the search, which is almost instantaneous.
Narrowing the search:
You can add some criteria to your search, in order to narrow it down further, so as to ensure that you ultimately end up with refined results. Suppose, for instance, that you are looking for a brick and mortar branch, and you are doing so on a Saturday (meaning that you need a branch which opens on Saturdays). You just need to click on the checkbox labeled as such, and the search results will be narrowed accordingly. You can perform a similar maneuver if you want to find a branch drive-up.
Other things on the Capital One Branch locator page
Other things on the Capital One Bank branch locator page include:
Links to the online banking pages.
Links to the mobile banking pages.
Links to the customer support pages.
Links to pages with information on ATM safety and descriptions of ATM features.
These maps/directions are informational only. No representation is made or warranty given as to their content, road conditions or route usability or expeditiousness. User assumes all risk of use. MapQuest, Capital One, and their suppliers assume no responsibility for any loss or delay resulting from such use.
Some features not available at all ATMs.
At certain ATMs owned and operated by Capital One, N.A. located in gaming establishments, you may be charged a fee for each cash withdrawal. The amount of the fee will appear on the screen prior to completion of the cash withdrawal.
Securities are offered by Capital One Investing, LLC, a registered broker-dealer and Member FINRA/SIPC. Advisory services are provided by Capital One Advisors, LLC, an SEC registered investment advisor. Insurance products are offered through Capital One Agency LLC. All are subsidiaries of Capital One Financial Corporation.
Securities and services are: Not FDIC insured • Not bank guaranteed • May lose value • Not a deposit • Not Insured by any Federal Government Agency
For Capital One 360 Customers using the Allpoint™ ATM network:
Allpoint Money Back Guarantee:Surcharge-Free or we’ll refund any fees you’re charged. Some locations may have more than one ATM, not all of which are part of the Allpoint Network. Check the ATM for the Allpoint logo to ensure it’s the right one.
Notice to Cardholders of Member Institutions:If you’re prompted to accept a surcharge, press “yes” to accept and proceed with your withdrawal. You won’t be charged or Allpoint will refund your money.
The information provided is general information only. The ATM descriptions have been provided to Capital One by Allpoint™. It is possible that information may be inaccurate or may have changed. Capital One does not assume responsibility for the accuracy of this information. Also, ATM descriptions used may vary by location.